Avast presents live chat support and has a better customer support team. Kaspersky does not give live chat, nonetheless they have a much more active online community. If you’re having trouble with the software, they’ll be glad to help you. Alternatively, you are able to send an email or employ their internet chat. When you are unsure, you may also ask for a no cost urgent callback.
Avast comes with excellent end user documentation and a user forum, where consumers can talk about various concerns. It also incorporates a How-To-Video section with a large number of topics. If you are unsure showing how to use the solution, you can also give a price tag, but Kaspersky’s support staff is normally quick to respond. If you need to speak to customer support, you may call these people or employ live chat. Both corporations offer good customer service, but Avast has better phone support.
Kaspersky’s simple antivirus offer costs $40, while Avast’s is $60. Both businesses offer customer care tools just like knowledge is build and FREQUENTLY ASKED QUESTIONS sections. Both equally offer immediate help. Moreover, both offer support through a free of charge www.techlifehacks buyer forum. If you need help, you may contact Kaspersky’s help line for assistance. In addition , Avast’s lab evaluation results are the same as Kaspersky’s.